Windsor Palace Luxury Heritage Hotel Since 1906 By Paradise Inn Group, Alexandria - Reviews, Room Options & Prices 2025

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About the Hotel

17 El-Shohada Street, Raml Station, Alexandria, Egypt, 21599

Windsor Palace Luxury Heritage Hotel Since 1906 By Paradise Inn Group, a 4-star property built like a small palace on Alexandria's waterfront, features painted ceilings, fresco reliefs, and handpicked objets d'arts. The fully air-conditioned establishment includes a café, newspaper stand, mini supermarket, hairdressing salon, and safety systems with fire extinguishers and first aid kits.

Artistic Heritage Rooms

The 72 air-conditioned rooms at Windsor Palace Hotel offer hand-decorated high ceilings and furnished balconies with Mediterranean views. Each recently refurbished accommodation includes minibars, LCD televisions, safes, and select units feature hot tubs and separate living areas with art collections.

Royal Dining Venues

The Queen Elizabeth Hall serves fine dining and wine, while Blue Harbor café & restaurant offers shisha and a la carte cuisine. The open-air Prince Charles Café provides sea views and the main restaurant serves buffets for breakfast, lunch, and dinner.

Business Services Available

Paradise Inn Windsor Palace Hotel includes a business center, concierge services, and common area television. The property provides complimentary newspapers, WiFi access, and dry cleaning services.

Central Beach Location

The hotel stands a 2-minute walk from El Raml Train Station and sandy beaches. Notable landmarks within 0.5 miles include the Graeco-Roman Museum, Greek Orthodox Patriarchate, and Roman Amphitheatre.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

Max:

2 persons

17 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

17 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior King Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

Sea view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Alexandria 3.0 mi

Airports

El Nouzha (ALY) 6.0 mi

Borg El Arab International (HBE) 31.3 mi

Train

Raml Station1700 ft

Misr Station4000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 3.50 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Live entertainment
Night club
Sun terrace

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

17 El-Shohada Street, Raml Station, Alexandria, Egypt, 21599

Map view

17 El-Shohada Street, Raml Station, Alexandria, Egypt, 21599

City landmarks

Libraries

Bibliotheca Alexandrina

1.0 mi

29 88545 N 31. 21372 E

Citadel of Qaitbay

1.8 mi

AlexandriaEgypt

Pompey's Pillar

1.3 mi

12 متفرع من ش رأس التين، الانفوشى، Qesm Karmouz

Catacombs of Kom el Shoqafa

1.5 mi

Church

Saint Mark's Coptic Orthodox Cathedral

2200 ft

Church

Saint Catherine Church

2200 ft

Raml Station Square At Kom El Dekka near the Roman Museum

Roman Amphitheatre

3100 ft

Mosque

Al Qaaed Ibrahim Basha Mosque

2800 ft

13 Alexandria Desert Rd

Mohamed Ali Pasha Statue

2000 ft

Church

Greek Orthodox Patriarchate of Alexandria

2300 ft

Mosque

El Nabi Daniel Mosque

2800 ft

AlexandriaEgypt

Corniche

1.1 mi

Museums

Graeco-Roman Museum

3200 ft

Mosque

Al Attarine Mosque

3100 ft

Sharia Ismail Mahana

Kom el Dikka

3200 ft

Museums

Alexandria National Museum

1.2 mi

Ismail Mahana Road أمام محطة مصرالسكة الحديدية، Kom Ad Dakah Gharb

The Roman Theater

4000 ft

Mosque

Abu al-Abbas al-Mursi Mosque

1.0 mi

Museums

kavafis museum

2200 ft

Lighthouse

Lighthouse of Alexandria

1.1 mi

6 Souk El Kanto St.، EL MANSHEYA، Qism El-Mansheya

El Shatby

2400 ft

Gallery

The Fine Arts Museum

1.1 mi

AlexandriaEgypt

Anfushi Tombs

1.3 mi

9 Borg el-Arab el-Gadida Mariut

Deir Mar Mina

1.3 mi

AlexandriaEgypt

Sarapeum

1.3 mi

Sharia Faransa

Terbana Mosque

3100 ft

Museums

Alexandria Aquarium

1.7 mi

Nearby

69 El Nabi Daniel St. Raml Station

Eliahu Hanady Synagogue

1400 ft

Caesareum of Alexandria

1400 ft

Synagogue

Eliyahu Hanavi Synagogue

1500 ft

Restaurants

Paradise Inn Roof Cafe Windsor Palace

100 ft

17 El -Shohada street Raml station

Delices

1100 ft

46 Saad Zhaghloul Street Raml Station

Brazilian Coffee

1200 ft

20 Salah Salem St. in Front Of Alex Bank

La Veranda

1100 ft

46 Saad Zaghloul Raml Station

Trianon

1500 ft

52 Saad Zaghloul St. beside La Beaute for cosmetics

Cap D'or

1500 ft

# 4 Adib street

Bamboo Little Resto

1700 ft

Activ Street

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.0

Location

9.0

Service

7.6

Dining

7.8

Mitchell

United States of America, February 2025

6.6/10

I had a lovely stay at the Windsor Palace Luxury Heritage Hotel, enjoying a perfect location with amazing views of the Mediterranean from the rooftop. While the staff was incredibly friendly and attentive, the noise from the street was a bit disruptive at night. The charming atmosphere of the hotel truly felt like stepping back in time, although some furnishings could use an update. Overall, it was a nice experience! 😊

Rooms

7.0

My room was clean and tidy, but the noise from the street was quite noticeable, making sleep difficult. The views were amazing though.

Service

10.0

The staff at the reception and restaurant were genuinely friendly and went above and beyond, especially during my birthday celebration. Their hospitality made me feel like a valued guest.

Location

9.0

Centrally located, the hotel is perfect for accessing the main sights of Alexandria, situated right on the sea wall. The views from the restaurant were magnificent.

Dining

8.0

I loved having breakfast on the roof with an very nice view, but the coffee could definitely be improved. The atmosphere was vibrant with some live music.

Facilities

6.0

The facilities are decent, though the need for refurbishment is apparent. The housekeeping was prompt when needed.

Robert

United States of America, January 2025

7.0/10

My stay at Windsor Palace was a mixed experience. While the location was perfect, allowing easy access to various attractions, I was quite disappointed with the room's view, which overlooked an unappealing site. The staff were friendly, but I felt they could benefit from better training in hospitality. Overall, I enjoyed some aspects but had significant issues during my stay. 😕

Rooms

6.0

The room was clean, but the view was misleading and didn't match the expectation set by promotional images. I also encountered issues such as the air conditioning making the room too cold and inconsistent bed heights.

Service

5.0

The staff were generally friendly and attempted to assist, but their lack of training showed at times, affecting overall service quality.

Location

9.0

The hotel is centrally located on the sea wall, making it easy to explore all the major attractions in Alexandria, which was definitely a highlight of my stay.

Dining

8.0

The dining experience at the rooftop restaurant offered a beautiful view of the Mediterranean Sea. The breakfast buffet had a variety of delicious options that were quite enjoyable.

Facilities

7.0

Facilities included room service and a nice rooftop terrace. However, the atmosphere was impacted by noise from a nearby club at night.

United States of America, December 2024

6.0/10

My stay at the Windsor Palace Luxury Heritage Hotel was a mix of good moments and frustrating experiences. The historic charm of the building and friendly staff made for a warm welcome, but the condition of the rooms and inconsistent service left much to be desired. Although the location is perfect for exploring Alexandria, I found the cleanliness and upkeep of the room lacking.

Rooms

6.0

The colonial style rooms were spacious, but the furniture was old and not well-maintained. While my side sea view room offered a glimpse of the water, it overlooked an old building, which detracted from the experience. The absence of adequate seating and lighting was also a downside.

Service

7.0

The staff, especially Christina from Guest Relations, were friendly and made efforts to help, but I felt they needed more training to offer great service. There were times when requests took longer than expected, indicating a lack of coordination among the team.

Location

9.0

Centrally located along the seafront, the hotel is conveniently close to major attractions and the railway station. This proximity made it easy for me to explore Alexandria's historic sites, which was a significant plus.

Dining

8.0

Breakfast on the rooftop offered amazing views of the corniche, although the food varied in quality. The breakfast selection was decent, but the coffee was subpar. Dining with a view was a highlight, regardless of the meal.

Facilities

6.0

The hotel offered basic facilities like room service and housekeeping, but the additional charges for using pool and beach facilities at the other Paradise Inn Resort seemed unreasonable compared to the quality provided. There weren't many amenities on-site.

Robert

United States of America, November 2024

6.0/10

I had a pleasant stay at the Windsor Palace Luxury Heritage Hotel. The location is fantastic, right in the heart of Alexandria with stunning sea views. The staff was friendly and accommodating; however, the bathroom in my room could use some renovation.

Rooms

8.0

I booked a partial sea view room and was quickly upgraded to a full sea view room, which was a good surprise. The cleanliness and maintenance were impressive, though, it's clear that not all rooms have been renovated recently.

Service

9.0

The reception staff was warm and welcoming. I really appreciated Christina's assistance in my room change and the attentiveness of the restaurant staff during breakfast.

Location

9.0

Centrally located along the sea wall, it was easy to explore the main sights. I loved the views from my balcony and the rooftop restaurant.

Dining

7.0

Breakfast offered a beautiful view of the Mediterranean. However, the coffee was a bit disappointing compared to what I expected from such a lovely hotel.

Facilities

7.0

The amenities provided were satisfactory. I enjoyed the house cleaning service, but I noticed that some facilities felt a bit dated.

Seth

United States of America, October 2024

5.0/10

My stay at Windsor Palace Luxury Heritage Hotel was a mixed experience. The hotel's rich history and beautiful views were highlights, and the friendly staff made me feel welcome. However, noise levels and some service inconsistencies impacted my overall experience. Despite these drawbacks, I would consider returning, especially for the location and stunning views.

Rooms

8.0

I booked a room with a partial sea view and quickly upgraded to a full sea view room, which was amazing. The room was spacious, comfortable, and impeccably clean, but I did experience street noise due to its location, which detracted from my enjoyment.

Service

7.0

The staff, especially Christina from Guest Relations, were friendly and helpful. They arranged my room upgrade swiftly and efficiently. However, the reception staff sometimes lacked knowledge on payment processes, which caused some inconvenience during check-in.

Location

9.0

The hotel's location is central, right on the corniche, close to popular attractions. It offers fantastic views, making it a perfect spot in Alexandria. However, the busy surrounding area can result in noticeable noise.

Dining

8.0

Breakfast on the 6th floor was good with a wide variety of food and stunning views of the corniche. The staff, particularly Mr. Mohamed Hamza, ensured a pleasant dining experience, although I would have preferred a cappuccino included in the breakfast buffet.

Facilities

7.0

Windsor Palace offers a range of facilities including room service and housekeeping, which were efficient. The welcome drink upon arrival was a nice touch, but I did wish for additional amenities that might enhance a luxury experience.